Legal & policy

Privacy Policy

How Aerokharn Studios handles information when you use the website, support services, account features, and direct purchases.

1. Information we collect

We may collect account identifiers, contact details, support messages, purchase and entitlement records, device and browser information, approximate region, security logs, gameplay telemetry, crash diagnostics, preferences, and consent records. Payment card details should be handled by the configured payment processor rather than stored by this static site.

2. How we use information

We use information to provide the game and site, authenticate accounts, process purchases, deliver support, maintain security, prevent fraud and abuse, improve performance, measure product usage, personalize settings, and comply with legal obligations.

3. Legal bases

Where applicable, processing may rely on performance of a contract, legitimate interests such as security and service improvement, compliance with law, and consent for optional marketing or non-essential cookies.

4. Sharing

Information may be shared with hosting, analytics, customer-support, fraud-prevention, payment, distribution, and infrastructure providers only as needed to provide the service. We do not sell personal information for money. If targeted advertising is ever introduced, the site should provide any legally required opt-out controls.

5. International transfers

Service providers may process information in countries different from your own. Where required, appropriate transfer safeguards should be used.

6. Retention

Records are retained only as long as needed for the purpose collected, contractual and security needs, dispute resolution, and legal obligations. Support and diagnostic records may use shorter retention periods than transaction or compliance records.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, withdraw consent, receive a portable copy, or appeal certain decisions. Requests can be sent to [email protected]. We may need to verify identity before completing a request.

8. Children

The service is not directed to children below the minimum digital-consent age that applies where they live. If we learn that personal information was collected from a child without required authorization, we will take appropriate steps to delete it.

9. Security

We use reasonable administrative, technical, and organizational safeguards. No internet system can be guaranteed completely secure, so users should protect account credentials and enable available platform security features.

10. Changes and contact

Material changes will be posted on this page with a revised effective date. Privacy questions can be sent to [email protected].